Time to test!
My problem of practice continues to focus on exploring ways to improve student retention in online courses. During three of the prior modes in the design thinking process (empathize, define, and ideate), I have discovered a number of obstacles that may inhibit student success and decrease retention for students enrolled in online courses. One of the obstacles is the lack of support and assistance in the online environment where the instructor is not standing in front of the class lecturing, demonstrating, and available to immediately answer questions and provide assistance within a synchronous setting. For the prototype mode, I created two prototypes that focused on providing additional support and resources to students when it comes to learning weekly and fundamental course topics and offering assistance – the prototypes were tested by online students currently enrolled in my web programming course.
Approximately half of the students in my course participated in the testing process and provided feedback on the video that I created which walked students through creating their first web page (based on a hands-on exercise within chapter 2 of their course textbook). I participated in an online collaborative coding session with one of my students where we tested the use of an online tool called Collabedit for collaboration between students and students and their instructor. Prior to the collaborative coding session, I supplied the student with a tutorial PDF document that I created for accessing and using Collabedit and its features so the student had a basic understanding of how to join and participate in the collaboration session.
The purpose of testing the prototypes that I created was to determine if these solutions would be beneficial to online students and if the solutions would provide the students with additional support options that could be used for learning and collaborating with both the instructor and their classmates within the online classroom. If students know that assistance and additional support is available, they may be more likely to stay enrolled in the course, successfully learn the course material, and complete the course with the appropriate knowledge to continue on with their education with confidence and assurance.